Help Center

How to do everything in OrderKrab

83 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

Getting Started

6 guides

Create your account, connect your store, and learn your way around the app.

Organization & Team

6 guides

Manage your storefronts, staff members, roles, and organization details.

Plans & Billing

7 guides

Subscriptions, payment methods, invoices, free fulfillments, and referrals.

Orders

18 guides

Find, filter, edit, and manage every order that flows through OrderKrab.

Fulfillment & Packing

7 guides

Pick and Pack, manual packing, Pick Slips, the Pick List, made-to-order production, and the Dashboard.

Mobile App

10 guides

Pick, pack, and manage orders from your warehouse floor with the OrderKrab app for iOS and Android.

Shipping & Carriers

12 guides

Connect carriers, set checkout pricing, automate rules, and handle manifests, pickups, and custom shipments.

Returns

4 guides

Review return requests, approve or reject them, and automate the returns portal.

Printing & PrintKrab

3 guides

Install the PrintKrab desktop app, connect a label printer, and troubleshoot printing.

Settings

8 guides

Tune fulfillment behavior, label content, checkout options, store products, and your language.

Analytics

2 guides

Fulfillment metrics, charts, team rankings, and report exports.

Did not find what you were looking for?

support@orderkrab.com

We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.