Help Center

How to do everything in OrderKrab

99 step-by-step tutorials covering every button and workflow - from your first order to advanced shipping automation.

How to switch between PRO and LABELS plans

You can change plans at any time from the Plan & billing tab while your subscription is active.

  1. 1

    In the sidebar, click Settings and open the Plan & billing tab.

  2. 2

    In the Plan card, click Switch to PRO (or Switch to LABELS).

  3. 3

    In the Switch to … window, click Confirm plan change. A "Plan updated successfully!" confirmation appears.

Good to know

  • Switching down to LABELS removes the PRO-only features - Pick and Pack, Krab AI, the Printer setup tab, Inventory, the Returns Portal and more. You can switch back to PRO at any time from the same card.

Learn more about this in OrderKrab

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We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.