How to view and download invoices
Every monthly invoice for your OrderKrab plan is on the Invoices page, with its date, number, plan, amount and payment status - download the PDF, or pay an unpaid one in Stripe.
- 1
In the sidebar, click Settings and open the Plan & billing tab. The Invoices card lists your most recent invoices.
- 2
Click View all to open the Invoices page.
- 3
Under Invoice history, each invoice shows its date, number and plan, amount and status: Paid, Pending, Finalized, Failed, Voided or Written off. A red N unpaid badge counts the invoices whose payment failed.
- 4
Click Download PDF to save an invoice. On a Failed invoice, Pay invoice opens it on Stripe's secure page so you can pay it.
Good to know
- An invoice that couldn't be charged pauses fulfillment if it stays unpaid for 14 days - see what happens when an invoice payment fails.
- Invoices and receipts are emailed to the Billing email in your billing details - or to the organization email while it is empty.