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How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to edit organization details (sender & billing information)

Sender information is what appears on your shipping labels; billing information is what appears on your invoices. Both are edited in one place.

  1. 1

    In the sidebar, click Organization.

  2. 2

    Click Edit details in the page header.

  3. 3

    In the Edit Organization window, update the Sender information section: Sender name, Address, Country, City, Postal code, Phone, and Email.

  4. 4

    Update the Billing information section: Name on invoice, Company registration number, VAT number (optional), Registered address, Country, City, and Postal code.

  5. 5

    Click Save. An "Organization updated successfully" confirmation appears.

Good to know

  • Complete billing details are required before you can subscribe to a plan — the billing section will prompt you if anything is missing.
  • Only owners and admins can edit organization details.

Learn more about this in OrderKrab

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