How to invite a new user to your organization
Owners and admins can invite teammates by email. The invited person receives an invitation they accept from their own OrderKrab account, and appears as "Invitation pending" until they do.
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In the sidebar, click Organization.
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Scroll to the Staff members section.
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Click Invite staff member.
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In the Add staff to organization window, enter the person's Email.
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Choose a Role: Staff for day-to-day order and fulfillment work, Admin for everything Staff can do plus connecting stores, managing members, and billing, or Storefront User for staff who only handle pick-up orders at one store location.
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If you chose Storefront User, also select a Store location — the pick-up location this person will manage. (Locations are set up under the Store Pick Up provider on the Shipping page.)
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Click Send Invite. The member appears in the list with an Invitation pending badge and a "Member invited successfully" confirmation is shown.
Good to know
- Only owners and admins see the Invite staff member button.
- A Storefront User invite requires at least one store pick-up location to exist first.
- The invited user accepts by logging into OrderKrab and clicking Join organization on the invitation banner.