Help Center

How to do everything in OrderKrab

83 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to cancel your subscription

Cancelling ends your plan at the end of the current billing period — you keep access to plan features until then.

  1. 1

    In the sidebar, click Organization and scroll to Plan and billing.

  2. 2

    Click the Manage menu, then Cancel subscription.

  3. 3

    In the confirmation window, click Yes, cancel subscription (or Keep subscription to change your mind).

  4. 4

    A "Subscription cancelled successfully." confirmation appears.

Good to know

  • You lose access to your plan's features at the end of the billing period, not immediately.

Learn more about this in OrderKrab

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We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.