Help Center

How to do everything in OrderKrab

88 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to set the Krab AI language

Krab AI analyzes shipping problems and suggests fixes. Its customer-facing messages can be produced in English, Lithuanian, Latvian, Estonian, or Polish.

  1. 1

    Go to Settings → Fulfillment and scroll to the Krab AI section.

  2. 2

    Pick the Language — EN, LT, LV, EE, or PL.

  3. 3

    The change saves automatically.

Good to know

  • Internal data (logs, problem types) stays in English regardless of this setting.
  • Krab AI is a PRO plan feature.

Related guides

How to fix orders that need attention (with Krab AI)

Learn more about this in OrderKrab

Did not find what you were looking for?

support@orderkrab.com

We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
Book a remote setup

  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.