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How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to choose and configure your label printer

The Printer settings tab lists every printer PrintKrab can see. You pick the preferred one and configure its label format and size.

  1. 1

    Go to Settings → Printer.

  2. 2

    Wait for the list to populate (or click Refresh list). Each printer shows a status: Ready, Offline, Error, Incompatible, or Disregarded.

  3. 3

    Click the printer you want to use — it gets the Preferred badge.

  4. 4

    Click the printer's gear icon to open its settings.

  5. 5

    Choose the Label formatZPL (recommended for label printers) or PDF — and for PDF set the Units (millimeters/inches) and label Width and Height.

  6. 6

    Click Test print to send a test label, then save your changes.

Good to know

  • Use Disregard this printer to exclude a printer (e.g. an office document printer) from label printing; restore it anytime.
  • Incompatible printers can't be selected for label printing.

Learn more about this in OrderKrab

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Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.