Help Center

How to do everything in OrderKrab

83 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to find and filter orders

The Orders page gives you a searchable, filterable list of every order. Your chosen view, filters, and page size are remembered between visits.

  1. 1

    In the sidebar, click Orders.

  2. 2

    Search: type in the search field — Search by order number, customer, email, or tracking code. Results appear as you type; click the × to clear.

  3. 3

    Choose a view or status: click the status selector on the left. Views: All, Open (non-archived), Unfulfilled, and Archived. Or pick a single status from the Statuses section (e.g. Pending Fulfillment, Needs Attention, Fulfilled) — each shows a live count.

  4. 4

    Filter: click Filters, pick a filter type (Store, Carriers, or Locations), then choose values. Applied filters show as removable pills; Clear all resets everything.

  5. 5

    Sort: click Sort and choose Order number: low to high / high to low or Date: oldest first / newest first.

  6. 6

    Adjust the page: use Show 10 / 20 / 30 / 50 orders per page and the Previous/Next controls in the footer.

  7. 7

    Click any order row to open its detail page. The external-link icon (or Ctrl/Cmd-click) opens it in a new tab.

Did not find what you were looking for?

support@orderkrab.com

We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.