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How to do everything in OrderKrab

83 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to find an order by scanning a barcode

The Scanner tab finds orders instantly: scan a shipping label, a QR code, or any barcode, and the app searches your orders for it.

  1. 1

    Open the Scanner tab (Scan to Find Order).

  2. 2

    Point the camera at the barcode or QR code — on a parcel label, a packing slip, wherever.

  3. 3

    The app jumps to the Orders tab with the scanned value in the search bar and shows the matching order(s).

  4. 4

    Tap the order to open its detail screen.

Good to know

  • On first use, tap Grant Permission to allow camera access.
  • The camera runs only while the Scanner tab is open.

Learn more about this in OrderKrab

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support@orderkrab.com

We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.