Information Center

How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to navigate the mobile app

Everything in OrderKrab Mobile lives behind five bottom tabs. Here's what each one does.

  1. 1

    Dashboard — your order queue at a glance: totals per status and shop, efficiency stats, recent orders, and alert banners.

  2. 2

    Orders — the full searchable order list. Tap any order to open its detail screen with shipment info, items, comments, timeline, and actions.

  3. 3

    Pick List — every item waiting to be picked, aggregated across orders, plus the Pick Slip button that starts the guided picking queue.

  4. 4

    Scanner — a camera scanner that finds an order by scanning any barcode or QR code.

  5. 5

    Profile (the tab labeled with your organization's name) — your account, language, organization switching, and sign out.

  6. 6

    Two screens open on top of the tabs: the Pick Slip queue (guided order-by-order picking) and the Order detail screen.

Learn more about this in OrderKrab

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support@orderkrab.com

Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.