Help Center

How to do everything in OrderKrab

83 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to navigate the mobile app

Everything in OrderKrab Mobile lives behind five bottom tabs. Here's what each one does.

  1. 1

    Dashboard — your order queue at a glance: totals per status and shop, efficiency stats, recent orders, and alert banners.

  2. 2

    Orders — the full searchable order list. Tap any order to open its detail screen with shipment info, items, comments, timeline, and actions.

  3. 3

    Pick List — every item waiting to be picked, aggregated across orders, plus the Pick Slip button that starts the guided picking queue.

  4. 4

    Scanner — a camera scanner that finds an order by scanning any barcode or QR code.

  5. 5

    Profile (the tab labeled with your organization's name) — your account, language, organization switching, and sign out.

  6. 6

    Two screens open on top of the tabs: the Pick Slip queue (guided order-by-order picking) and the Order detail screen.

Learn more about this in OrderKrab

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support@orderkrab.com

We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.