Information Center

How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to use the mobile Dashboard

The mobile Dashboard mirrors the web Dashboard: queue counts, efficiency metrics, recent orders, and banners for anything that needs attention. Pull down to refresh.

  1. 1

    Open the Dashboard tab.

  2. 2

    Check the banners at the top: a red orders need attention banner (with a Review orders shortcut), and info banners if no store or carrier is connected yet.

  3. 3

    ORDERS IN QUEUE shows the total orders waiting. Tap View Details to expand the breakdown By status and By shop.

  4. 4

    Tap Pick Slip to start a picking queue right from the Dashboard (shown when Pick Slips are enabled for your organization).

  5. 5

    EFFICIENCY shows orders fulfilled, average fulfillment time, and average turnaround for the last 30 days, with a daily chart.

  6. 6

    RECENT ORDERS lists your five newest orders — tap one to open it, or View all for the full list.

  7. 7

    Tap the gear icon to open Dashboard settings and choose which queue statuses count toward the total, then tap Save.

Good to know

  • Connecting stores and carriers isn't possible in the app — those banners point you to the web app.

Learn more about this in OrderKrab

Haven't found what you're looking for?

support@orderkrab.com

Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.