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How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to get and sign in to the OrderKrab mobile app

OrderKrab Mobile turns your phone into a fulfillment workstation — pick, pack, and manage Shopify and WooCommerce orders from the warehouse floor. It's the companion to the web app: you sign in with your existing OrderKrab account and your permissions follow you.

  1. 1

    Install OrderKrab from the Apple App Store (iPhone and iPad) or Google Play Store (Android).

  2. 2

    Open the app and tap Log in. The OrderKrab login page opens in a secure in-app browser — enter your existing OrderKrab email and password. On iOS you can use Sign in with Apple instead.

  3. 3

    On the Organizations screen, tap the organization you want to work in. Each card shows the organization's name, city, and plan.

  4. 4

    You land on the Dashboard tab, ready to work. The app remembers your session and organization, so you normally sign in only once.

Good to know

  • New accounts can't be created in the app — register on the web first (see the account creation guide).
  • The app is available in English and Lithuanian.
  • If a required update is available, an Update Required screen appears with an Update Now button — update from the store to continue.
  • On a phone, always work in the OrderKrab app — the web admin is not meant to be used in a mobile browser.

Learn more about this in OrderKrab

Haven't found what you're looking for?

support@orderkrab.com

Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.