Information Center

How to do everything in OrderKrab

81 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to use the Dashboard

The Dashboard is your control room: the order queue, alerts that need action, fulfillment efficiency stats, and your most recent orders.

  1. 1

    In the sidebar, click Dashboard (it's also the page you land on after login).

  2. 2

    Alert banners at the top tell you what needs action: orders needing attention, active fulfillments left unfinished, or missing store/carrier connections — each with a shortcut button.

  3. 3

    ORDERS IN QUEUE shows how many orders still need fulfilling, per shop and per status. Click any status block to jump to the Orders page filtered by that status.

  4. 4

    Start Pick and Pack launches a packing session straight from the Dashboard.

  5. 5

    Fulfillment Efficiency shows fulfilled orders, average fulfillment time, and average order turnaround for the current month, plus a 30-day chart. Click View full analytics for more.

  6. 6

    Recent Orders lists your five newest orders — click a row to open it, or All Orders for the full list.

  7. 7

    Click the gear icon in the header to open Dashboard Settings: choose which statuses count toward the queue and which columns Recent Orders shows, then click Save.

Good to know

  • The How do I use this? link in the footer launches an interactive tour of the Dashboard.

Haven't found what you're looking for?

support@orderkrab.com

Done-for-you setup

We can set everything up for you.

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen share
  • OrderKrab expert
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set up everything

    Store, carriers, printer, and a test order — while you watch.

  3. You stay in control

    You see every step. Access ends when the session ends.