Help Center

How to do everything in OrderKrab

83 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to use the Dashboard

The Dashboard is your control room: the order queue, alerts that need action, fulfillment efficiency stats, and your most recent orders.

  1. 1

    In the sidebar, click Dashboard (it's also the page you land on after login).

  2. 2

    Alert banners at the top tell you what needs action: orders needing attention, active fulfillments left unfinished, or missing store/carrier connections — each with a shortcut button.

  3. 3

    ORDERS IN QUEUE shows how many orders still need fulfilling, per shop and per status. Click any status block to jump to the Orders page filtered by that status.

  4. 4

    Start Pick and Pack launches a packing session straight from the Dashboard.

  5. 5

    Fulfillment Efficiency shows fulfilled orders, average fulfillment time, and average order turnaround for the current month, plus a 30-day chart. Click View full analytics for more.

  6. 6

    Recent Orders lists your five newest orders — click a row to open it, or All Orders for the full list.

  7. 7

    Click the gear icon in the header to open Dashboard Settings: choose which statuses count toward the queue and which columns Recent Orders shows, then click Save.

Good to know

  • The How do I use this? link in the footer launches an interactive tour of the Dashboard.

Did not find what you were looking for?

support@orderkrab.com

We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.