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How to configure carrier-specific settings

The Carrier tab holds operational settings used when creating shipments with that provider: how the carrier collects your parcels, default parcel dimensions, customs data, cash-on-delivery details, and more.

  1. 1

    Open the carrier's configuration page (Shipping → click the carrier) and switch to the Carrier tab.

  2. 2

    Set the Sender type — Locker (you drop parcels at a locker) or Courier (a courier collects them). For locker senders, pick your Locker shipping point.

  3. 3

    Review the provider-specific settings: default shipment length/width/height/weight, enabled carrier products (e.g. DHL's Worldwide Express, Domestic Express), dynamic rate discounts, COD receiver and bank account (IBAN/BIC), VAT and EORI numbers, default HS code, and export reason. Each field has an info tooltip explaining it.

  4. 4

    The Contract panel below shows your saved credentials — click Edit contract to update them or Disable contract to disconnect the carrier.

  5. 5

    Click Save in the page header.

Related guides

How to connect a shipping carrierHow to create a custom shipment (without an order)

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