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How to do everything in OrderKrab

88 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to create a custom shipment (without an order)

Need a label for something that isn't a store order — a supplier return, a warehouse transfer, a one-off parcel? The Create Shipments page generates standalone labels with any of your connected carriers.

  1. 1

    In the sidebar, click Shipping, then click New Shipment in the page header.

  2. 2

    On the Create Shipments page, click Create Shipment.

  3. 3

    In the left column, search and select the destination Country, then pick a Shipping Option (carrier) and Shipping Method. For locker methods, search and select the specific Locker.

  4. 4

    Fill in the right column: Receiver Details (name, phone, email), Address (address lines, city, zip), and Shipment Content & Customs (content description, total price + currency, total weight in grams, export reason, and an optional note printed on the label).

  5. 5

    Click Create Shipment.

  6. 6

    The shipment appears in the table — click Download Label to save the PDF or Print Label to send it to your label printer.

Good to know

  • The right column unlocks only after country, option, and method (and locker, if applicable) are chosen.
  • Track the parcel via the Tracking Code link in the shipments table.

Did not find what you were looking for?

support@orderkrab.com

We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.