How to create a custom shipment (without an order)
Need a label for something that isn't a store order — a supplier return, a warehouse transfer, a one-off parcel? The Create Shipments page generates standalone labels with any of your connected carriers.
- 1
In the sidebar, click Shipping, then click New Shipment in the page header.
- 2
On the Create Shipments page, click Create Shipment.
- 3
In the left column, search and select the destination Country, then pick a Shipping Option (carrier) and Shipping Method. For locker methods, search and select the specific Locker.
- 4
Fill in the right column: Receiver Details (name, phone, email), Address (address lines, city, zip), and Shipment Content & Customs (content description, total price + currency, total weight in grams, export reason, and an optional note printed on the label).
- 5
Click Create Shipment.
- 6
The shipment appears in the table — click Download Label to save the PDF or Print Label to send it to your label printer.
Good to know
- The right column unlocks only after country, option, and method (and locker, if applicable) are chosen.
- Track the parcel via the Tracking Code link in the shipments table.