Help Center

How to do everything in OrderKrab

83 step-by-step tutorials covering every button and workflow — from your first order to advanced shipping automation.

How to switch between organizations

If you belong to more than one organization, you can jump between them from the user menu in the top bar without logging out.

  1. 1

    Click the user / organization menu in the top-right corner of the app (it shows your current organization's name).

  2. 2

    In the list of organizations, click the one you want to switch to. Your current organization is shown but disabled.

  3. 3

    The app reloads data for the selected organization and takes you to its Dashboard.

Good to know

  • You can also pick an organization on the Select organization screen shown right after login.
  • Storefront (store pick-up) users are taken to their storefront orders view instead of the Dashboard.

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support@orderkrab.com

We do it for you

We can set everything up for you

Book a free remote session. Our team connects to your computer and sets up OrderKrab while you watch. Most stores are ready in under an hour.

  • ~45 minutes
  • Secure screen sharing
  • An OrderKrab specialist
  1. Start a remote session

    You get a link. Click it and we connect. You can stop at any time.

  2. We set everything up

    Your store, your carriers, your printer, and one test order. You watch it happen.

  3. You stay in control

    You see every step. Our access ends when the session ends.