How to brand the order tracking page
On PRO and FREE, the tracking page carries each store's own name, logo, accent color, support email and font - on your store and on the OrderKrab-hosted page alike - and the OrderKrab footer disappears. Every field saves as soon as you leave it.
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In the sidebar, click Order tracking and scroll to the Branding card.
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With several stores, pick one under Store - branding is set per store.
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Logo: click Upload logo and choose a PNG, JPEG, WebP or GIF of up to 5 MB. Replace swaps it and Remove takes it off.
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Store name: the name shown at the top of the tracking page. Leave it empty to use your organization's name.
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Accent color: the color of buttons and progress, as a hex value such as #1a2b3c. Leave it empty to keep the default.
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Support email: the address customers see under Questions about your order?.
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Font: pick one of 14 fonts from the list, or click Upload font file to use your own - WOFF2, WOFF, TTF or OTF, up to 2 MB. Default (device font) keeps the font of the customer's device.
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Click Preview to see the store's latest fulfilled order with the new look.
Good to know
- Colors set in the Shopify block or on the plugin's Order tracking tab in WordPress take priority over the accent color set here.
- A store without a logo of its own shows your organization's logo.
- Only owners and admins can change the branding; everyone else sees it read-only.
- On LABELS, the Branding card shows an upgrade prompt: the OrderKrab-hosted page carries your organization's name with the OrderKrab icon and a Tracking by orderkrab.com footer.