How to add comments to an order

Comments let your team leave context on an order — why it was skipped, what to double-check, and so on. They're visible on the order page and inside Pick and Pack.

1. 1

   Open the order and find the Comments card.

2. 2

   Type your message in the Add a comment… field.

3. 3

   Optionally tick Set order as Skipped to also skip the order when the comment is posted.

4. 4

   Click Add. The comment appears with your name and a timestamp.