How to get a shipping label for an order
Every fulfillment starts with a label. OrderKrab generates labels through your connected carriers, and there are several ways to get one - pick the route that fits the moment: a single order, a whole batch, a guided packing session, an extra parcel, or a shipment with no order at all.
- 1
From the order page. Open a Pending Fulfillment order and click Generate and download label - the label is generated, the PDF is saved, and the order becomes Being Fulfilled. On PRO you'll find it in the … menu under Labels, next to Generate and print label (prints via PrintKrab). After that the same menu offers Download label and Print label while the order is Being Fulfilled, Skipped, Fulfilled, In Transit to Store or Ready for Pickup.
- 2
In bulk. On the Orders page, select several Pending Fulfillment orders, click Generate and download labels, and confirm with OK - every label is created and saved in one combined PDF. To download them again later, re-select the orders and click More → Download labels.
- 3
Pack with Pick and Pack (PRO). During a Pick and Pack session the label prints automatically on your label printer once the order's items are confirmed - no clicks needed. If you pack the order into several shipments, each one's label prints as you seal it.
- 4
Extra parcels and returns - the Shipments window. On the order page's Shipping card, click Shipments: Add shipments lays the order out into several outbound shipments, each with its own label, and Create return shipment creates a return label - every row has its own Download and Print button. Use this window only for extra parcels and returns - for a regular order's label, don't come here; use the Generate and download label / Download label / Print label actions on the order page, or the bulk Generate and download labels / Download labels actions on the Orders page (as above).
- 5
Without an order. For a parcel that isn't a store order, open the Shipments tab on the Shipping page and click Create shipment - the label is ready on the Shipment created screen, and on the shipment's row in the list.
Good to know
- Download vs Print: Download always saves a PDF you can print anywhere; Print sends the label straight to your label printer via PrintKrab and requires the PRO plan with a printer connected. On the LABELS plan you'll see Download buttons only.
- Return labels can also be generated automatically alongside every outbound label - see the automatic returns guide.
- The mobile app shows shipments and tracking, but generating, downloading, and printing labels is done in the web app.
- Shipments made on the Shipments tab can be reprinted from that tab: the Print label and Download label icons sit on each row.
- A carrier manifest is not a shipping label - it's the end-of-day handover document listing the parcels you give to the carrier.
- When a parcel appears in the carrier's own portal depends on the carrier. Each carrier registers a shipment in its own system at a different point - some the moment OrderKrab creates it, others only once it's collected - so the same parcel can show up in one carrier's portal earlier than in another's. What's consistent across every connected carrier: once you click Generate and download label (or Generate and print label), OrderKrab creates the shipment and the label is ready.