How to set or change an order's delivery method
Orders with the status Waiting for Shipping Method need a delivery method before they can be fulfilled. You can also change the method on any order that already has one.
- 1
Open the order from the Orders page.
- 2
If the order is waiting for a method, click Set shipping method in the info banner (or the Set shipping method button on the Shipping card). To change an existing method, click the pencil on the Shipping card and then Update delivery method.
- 3
The window lists available shipping rates for the order's address — each shows the carrier logo, service name, and price.
- 4
Select a rate.
- 5
Click Set delivery method (or Update delivery method).
Good to know
- Rates are generated from the order's shipping address — if you need to ship elsewhere, change the address first.
- For locker deliveries, pick the specific locker in the Locker search inside Edit Shipping Details.
- You can auto-assign methods for future orders with Shipping Rules.