Do I need my own Nova Post contract?

Yes. OrderKrab creates labels through your own carrier contracts — you enter the API credentials from your Nova Post agreement. If you don't have a contract yet, request one from Nova Post first.

How is Nova Post priced at checkout?

Live. OrderKrab calls Nova Post's own rate-quote API at checkout and shows the rates it returns for the destination and parcel — there's no price table for you to maintain.

Does Nova Post support cash on delivery or lockers through OrderKrab?

No to both — Nova Post shipments through OrderKrab are courier-delivered and can't use cash on delivery. If you need lockers or COD in the Baltics, pair your account with a carrier like Omniva or LP Express and offer both at checkout.

Nova Post + WooCommerce integration

Connect your Nova Post contract to OrderKrab and your WooCommerce store once — Nova Post courier delivery appears at your checkout with live rates for 214 countries and territories, with labels, scheduled pickups, tracking and returns handled from OrderKrab.

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At your WooCommerce checkout

Enable Nova Post delivery per destination country — the integration ships to 214 countries and territories. Rates are quoted live: OrderKrab calls Nova Post's own rate API at checkout and shows what it returns. Set the carrier's display priority among your other checkout options.

The Ukraine–EU corridor, covered

Nova Post runs its own operations in 16 European countries with 995 European locations (Aug 2026) — and behind them, 54,700 service points across Ukraine (Jul 2026). That makes it the natural pick for stores shipping between the EU and Ukraine.

Labels and courier pickups on your contract

Orders sync from WooCommerce, and labels print through your own Nova Post contract. When parcels are ready, schedule a Nova Post courier pickup for a chosen day and time straight from OrderKrab — and every fulfillment lands back on WooCommerce, which emails your customer the tracking code.

Returns built in

Set Nova Post as the return carrier for a country and every approved return gets a label — recorded on the WooCommerce order, with the label emailed to your customer by the plugin's own WooCommerce email (plugin 1.4.0 or newer).