How to pack orders without Pick and Pack (LABELS plan)
Pick and Pack is a PRO feature, but you don't need it to ship orders. On the LABELS plan (or whenever you prefer a manual flow) fulfillment is two actions: Generate and download label creates the label and saves the PDF in one click, and Set as Fulfilled finishes the order once the parcel is packed - one order at a time or in bulk.
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Pick a ready order. Open Orders and choose an order in Pending Fulfillment - that status means a label can be generated. (Orders showing Waiting for Shipping Method need a delivery method first.)
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Generate the label. On the order page, click Generate and download label (the primary button, top right). OrderKrab creates the shipping label with the order's carrier, saves the PDF, and the status changes to Being Fulfilled. Print the PDF on any printer and stick the label on the parcel.
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Need the PDF again? Open the … menu and, under Labels, click Download label.
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Pack the order. Collect the items listed on the Order items card and pack them. The tracking code appears on the Shipping card.
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Mark it done. Click Set as Fulfilled - on a Being Fulfilled order it is the primary button. A "Order is being fulfilled, it may take up to 1 minute." confirmation appears and the order becomes Fulfilled.
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Prefer batches? On the Orders page select several Pending Fulfillment orders, click Generate and download labels and confirm with OK - every label is created and saved in one combined PDF. After packing, select them again and finish with the Set as Fulfilled bulk action.
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Hand the parcels to your carrier. If your carrier supports it, generate a manifest or schedule a courier pickup from the Shipping page.
Good to know
- "Set as Fulfilled" means "packing is finished, ready to hand to the courier" - not "delivered." Always mark an order fulfilled once it's packed: this pushes the fulfillment to your connected store, and the store (e.g. Shopify) then emails the customer their tracking code. It does not mean the parcel has arrived, and the order stays Fulfilled after delivery. To see where the parcel is, check the delivery status on the order's Shipping card - see how to track the delivery of an order.
- Direct printing to a label printer (Print label, PrintKrab, the Printer setup settings tab) is a PRO feature - on LABELS you download the PDF and print it with your regular printer.
- If label generation fails, the order gets the Needs Attention status with an error banner - correct the address or method and generate the label again.
- Generated a label by mistake? Reset Fulfillment (in the … menu, under Update status) returns the order to the queue. The Auto-reset "Being Fulfilled" status setting in Settings → General does this automatically for orders left unfinished too long.
- Set as Fulfilled also works on Pending Fulfillment, Waiting for Picking and Skipped orders, but asks first when something looks unfinished: an order with no label is marked fulfilled in your store without a tracking number, and an order whose label was never downloaded or printed gets a reminder. Click Set as fulfilled to go ahead.
- If the label was already created in advance (Create shipments in advance in Settings → General), the button reads Download label instead - clicking it still moves the order to Being Fulfilled.
- Order too big for one box? Open the Shipments window on the order page and click Add shipments to lay the items out into several shipments, each with its own label - see how to create an additional shipment.
- On the PRO plan the order page's primary button becomes Fulfill in Pick and Pack - see the Pick and Pack guide for the guided flow. The … menu still has Generate and download label, plus Generate and print label for your label printer.