Help Center

How to do everything in OrderKrab

99 step-by-step tutorials covering every button and workflow - from your first order to advanced shipping automation.

How to use the Dashboard

The Dashboard is your control room: the order queue, alerts that need action, fulfillment efficiency stats, and your most recent orders.

  1. 1

    In the sidebar, click Dashboard (it's also the page you land on after login).

  2. 2

    Set up OrderKrab - until setup is done, a checklist at the top walks you through it: review your sender details, connect your store, connect your carrier account, switch delivery on for a country, check that rates reach your checkout, set up automatic label printing, print your first label, and invite a teammate. Each item has a shortcut button. Items marked Optional don't count towards the progress, and Dismiss hides the card.

  3. 3

    Alert cards at the top tell you what needs action: orders that need a fix before they can ship (up to three listed with their carrier logo and a Fix order button, then See all in Orders), active fulfillments left unfinished (each with Open order, then Go to orders), or missing store/carrier connections - each with a shortcut button.

  4. 4

    ORDERS IN QUEUE shows how many orders still need fulfilling, per shop and per status. Click any status block to jump to the Orders page filtered by that status.

  5. 5

    Start Pick and Pack launches a packing session straight from the Dashboard.

  6. 6

    Fulfillment Efficiency shows fulfilled orders, average fulfillment time, and average order turnaround for the current month, plus a 30-day chart. Click View full analytics for more.

  7. 7

    Recent Orders lists your five newest orders - click a row to open it, or All Orders for the full list.

  8. 8

    Click Dashboard settings (the gear button in the header): choose which statuses count toward the queue under Orders in Queue and which columns Recent Orders shows under Recent Orders Columns, then click Save.

Good to know

  • The How do I use this? link in the footer launches an interactive tour of the Dashboard.

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support@orderkrab.com

Zrobimy to za Ciebie

Możemy wszystko skonfigurować za Ciebie

Umów bezpłatną sesję zdalną. Nasz zespół łączy się z Twoim komputerem i konfiguruje OrderKrab, a Ty wszystko widzisz. Większość sklepów jest gotowa w mniej niż godzinę.

  • ~45 minut
  • Bezpieczne udostępnianie ekranu
  • Specjalista OrderKrab
  1. Rozpocznij sesję zdalną

    Dostajesz link. Klikasz i się łączymy. Możesz przerwać w każdej chwili.

  2. Konfigurujemy wszystko

    Twój sklep, przewoźnicy, drukarka i jedno zamówienie testowe. Wszystko dzieje się na Twoich oczach.

  3. Masz pełną kontrolę

    Widzisz każdy krok. Nasz dostęp kończy się wraz z sesją.