How to configure carrier-specific settings
The Carrier tab holds operational settings used when creating shipments with that provider: how the carrier collects your parcels, default parcel dimensions, customs data, cash-on-delivery details, and more.
- 1
Open the carrier's configuration page (Shipping → click the carrier) and switch to the Carrier tab.
- 2
Set the Sender type — Locker (you drop parcels at a locker) or Courier (a courier collects them). For locker senders, pick your Locker shipping point.
- 3
Review the provider-specific settings: default shipment length/width/height/weight, enabled carrier products (e.g. DHL's Worldwide Express, Domestic Express), dynamic rate discounts, COD receiver and bank account (IBAN/BIC), VAT and EORI numbers, default HS code, and export reason. Each field has an info tooltip explaining it.
- 4
The Contract panel below shows your saved credentials — click Edit contract to update them or Disable contract to disconnect the carrier.
- 5
Click Save in the page header.