CUSTOMER SUCCESS STORY

How Žalgiris Shop keeps fan orders moving with OrderKrab

Žalgiris Shop needed a practical way to ship fast-selling merchandise while keeping every day predictable.

  • 🏀 Official basketball club merch
  • Lithuania
  • Faster shipping every day
Žalgiris Shop logo

Game-day rushes met packing done by hand

Žalgiris Shop runs the official merchandise store for one of Lithuania's best-known basketball clubs. That means hundreds of jerseys, scarves, and game-day clothes going out whenever the team plays, wins, or signs a new player. Before OrderKrab, the team held the busy periods together by hand.

Logging in to separate carrier websites every morning to print labels for every parcel.
Every carrier on one screen. Labels print without leaving OrderKrab.
Picking mistakes crept in during the busy season. Wrong sizes went out, and jerseys got mixed up between fan orders.
Scanning every item catches the wrong jersey or size before a label is printed.
Pickup orders across several cities had no clean handover. Each store had to be told by hand what was coming and where.
Special pickup labels send each parcel to the right city and store automatically.
When the team split the picking between them, they had to keep checking with each other so nobody picked the same order twice.
A shared Pick Slips queue splits the work between people, and nothing is picked twice.
Christmas and championship rushes were too much for every manual process they had.
December and championship rushes follow the same flow. Only the number of orders changes.

We visited one of our very first customers, Žalgiris Shop, to see how OrderKrab works for them day to day.

OrderKrab has become a normal part of how Žalgiris Shop works. The team is very happy with the change, and seeing our software support such a well-known club is a big moment for us.

This worked really well for us. December, our busiest month, was a pleasure to work through.
The Žalgiris Shop teamOperations and e-commerce

Highlights

What changed for Žalgiris Shop

  • They pack much faster.
  • Mistakes dropped to almost none.
  • One clear flow from checkout to packing.
  • Calmer routines during busy campaigns.

Outcomes

What it changed day to day

  1. 01

    Faster packing every day

    Packing became faster and stayed steady even in the busiest weeks.

  2. 02

    Almost no mistakes

    A clearer picking and packing flow brought mistakes down to almost none.

  3. 03

    One flow for shipping and pickup

    Shipping and pickup across several cities now run in one flow, with special pickup labels.

Inside the workflow

A busy warehouse

Žalgiris Shop ships a lot of orders and uses OrderKrab mobile picking to keep the collecting organized, fast, and shared between several people.

They also run shops in several cities, so OrderKrab prints special pickup labels that make each handover clear for every store.

  • The Pick Slips queue splits the work between people, and nothing is picked twice.
  • Pickup orders across several cities stay in the same flow as shipped orders.
  • Special pickup labels show the city and the store at a glance.
9:41

Pick List · #OK-1042

An order from a Žalgiris fan

0/5

  • A-12-3 · ZAL-J-XL

    Home jersey #11

    ×1

  • B-04-7 · ZAL-S-OS

    Žalgiris scarf

    ×1

  • C-22-1 · ZAL-C-M

    Team cap

    ×2

  • A-08-4 · ZAL-T-L

    Žalgiris t-shirt

    ×1

  • D-01-9 · ZAL-K-OS

    Crest keychain

    ×1
Pick 5 more

Use referral codeZALGIRIS

Use the Žalgiris Shop code when you sign up and you get twice as many free orders.

Get started ->