How to edit organization details (sender & billing information)
Sender information is what appears on your shipping labels; billing information is what appears on your invoices. Both are edited in one place.
- 1
In the sidebar, click Organization.
- 2
Click Edit details in the page header.
- 3
In the Edit Organization window, update the Sender information section: Sender name, Address, Country, City, Postal code, Phone, and Email.
- 4
Update the Billing information section: Name on invoice, Company registration number, VAT number (optional), Billing email (optional - invoices and receipts are sent here; leave it empty to use the organization email), Registered address, Country, City, and Postal code.
- 5
Click Save. An "Organization updated successfully" confirmation appears.
Good to know
- Complete billing details are required before you can subscribe to a plan - the Plan & billing tab will prompt you if anything is missing.
- Billing information can also be edited from Settings → Plan & billing: click Edit in the Billing details card.
- Only owners and admins can edit organization details.