How to manage inventory
The Inventory page shows live stock for every product variant across the stores you fulfil, with a per-variant movement history and manual adjustments that sync back to the store. It is included in the PRO plan - and in the FREE plan - for merchants managing their own stores' stock, and in the WAREHOUSE plan for warehouses that manage stock across their client organizations. It works with Shopify and WooCommerce stores alike.
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Before you start: Inventory is included in PRO, FREE and WAREHOUSE. On LABELS the sidebar still lists Inventory, but the page shows a PRO plan required prompt. In a warehouse set-up the page appears for the warehouse organization and for warehouse staff working inside a client organization; the client's own roles never see it - their stock is managed by the warehouse. On Shopify the sync also needs the OrderKrab app's inventory permissions, which the app requests when it is installed; on WooCommerce you need the OrderKrab plugin on 1.5.0 or newer.
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In the sidebar, click Inventory. Every synced product variant is listed with its Product (name, variant and, with several stores, the store), SKU / Barcode and Available count - with a per-location breakdown when the stock sits in more than one location. A Low stock badge marks variants with 1 to 5 units left and Out of stock those with none. A variant whose stock the store does not track shows Not tracked instead of a number.
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Find the item: search by product, variant, SKU or barcode, or narrow the list with the Store filter. The page covers every connected store you manage, so a warehouse fulfilling for several clients sees them all in one list.
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To change a stock level, click Adjust on the variant's row. Pick the Location, enter the Quantity change - a positive number adds stock, a negative one removes it, and the modal shows the current and the new count before you save - and write a short Note saying why. Click Save adjustment. The change is applied in OrderKrab and pushed to the store.
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To see how a number got where it is, click the History icon. Every movement is listed with its cause - Receiving, Manual adjustment, a change made in the store itself, or Reconciliation - plus the quantity change and the available count it resulted in.
Select your store platform
Good to know
- Sync runs in both directions: a change made in Shopify reaches OrderKrab through Shopify's inventory webhooks, and an adjustment made in OrderKrab is written back to Shopify. A nightly reconciliation pass then compares the two and corrects any drift.
- Levels are tracked per Shopify location - an adjustment applies to the location you pick in the modal, and the list shows the variant's total.
- The sync needs the app's inventory permissions: reading and writing inventory levels, plus reading locations. A newly activated store is finished off by the nightly sync jobs - variant sync, webhook subscriptions and the first reconciliation - so allow a night or two before every number is live; the OrderKrab team can switch a store on immediately during onboarding.
- If a change cannot be written to Shopify, its history entry says so - Syncing to Shopify while it is on its way, Shopify sync failed while OrderKrab retries. A change Shopify never accepts eventually shows Not synced to Shopify: it stops being retried and Shopify's own stock level is kept.
- Adjustments are safe to retry. If OrderKrab cannot confirm a save went through, the modal says so - pressing Save adjustment again retries safely and is never counted twice.
- The list mirrors each store's catalogue through the product sync. If a product never appears on the Inventory page, the store connection is the thing to check - without it there is no catalogue to show stock for.
- In a warehouse set-up, client organizations keep their orders, packing and returns exactly as before - Inventory is the one page that belongs to the warehouse.
- Download report at the top of the page saves an Excel file (
inventory_report_<date>.xlsx) with every variant - product, variant, SKU, barcode, store, available count and status (In stock, Low stock, Out of stock or Not tracked), plus a column per location when stock is split. It always covers all your stores, whatever the search or filter shows; a warehouse's report includes its clients' stores. - The low-stock line is fixed at 5 units, counted across all locations - it can't be changed yet.
- Print barcodes next to it opens the Barcode label page, which prints a Code 128 barcode for any value you type - an SKU, an order number, a shelf code - repeated across one label, with optional text under it. Adjust Barcode width, Barcode height and Spacing between barcodes, choose Show value under barcode and Print cut lines, check the preview and click Print on {printer}. It prints only through PrintKrab on your label printer, using the label size from Settings → Printer setup; the page is in English only.
- Receiving goods? The mobile app's Update Stock scanner adds or removes stock by scanning barcodes, and those changes show in the history as Receiving - see how to update stock by scanning on mobile.